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advice
2 March 2017

Helping you to help yourself

Next time you're in a pickle, check out our handy selection of clear, simple how-to articles.

If you ever need help with your Vodacom device or plan, take a quick scroll through our top 20 self-service articles and get quick, simple solutions to sort your issue out in no time.

1 - 4: Getting started with Vodacom

1. How to switch to Vodacom  

2. How to pay with cash 

3. How to find your Vodacom number 

4. How to find out what plan you are on 

5 - 7: Your SIM

5. How to do a SIM swap with Vodacom 

6. How to retrieve your PUK number  

7. How to unblock your phone and reset your PIN  

8 - 9: Your device

8. How to set up your modem 

9. How to find your phone with Google 

10: Other people

10. How to block a number 

11 - 12: Internet access

11. How to connect to the internet with a dongle 

12. How to use your smartphone as a hotspot 

13 - 16: Data

13. How to check your data bundle balance 

14. How to convert airtime to data 

15. How to transfer data 

16. How to buy data bundles on the My Vodacom App 

17 - 20: Airtime

17. How to transfer airtime 

18. How to manage your call limit 

19. How to check your airtime balance  

20. How to check your account balance 

Don't forget: whatever you need help with, you can always go to the Help Me section on Vodacom Online »