Market conditions have evolved into a continuous state of fluidity where corporates transform and reset faster than ever to manage accelerated change. While some follow and adapt to these changes, market leaders have consistently shifted business models to proactively embrace and pre-empt change to thrive through long-term competitiveness and impact.  

The pace and complexity of today’s market conditions demand new approaches to collaboration, co-creation, and partnerships between entities and across industry boundaries to address the common goals of a consciously inclusive society. Vodacom Business is leading in this space with its shifts from a Telco to a broader TechCo innovator. It has expanded its capabilities, services, and offerings through targeted investments and the development of an ecosystem, called the Vodasphere, reaching beyond core connectivity and into broader digital services.

This business innovation, known as a platform business model, shifts corporates from siloed execution to more service orchestration. The foundation of this platform economy is collaboration with disruptive platform ecosystems. The platform business model drives entities to work together in achieving shared outcomes and sustainable solutions that a single entity cannot solve independently.

Why platform business models?

Platform businesses are increasingly prevalent today and are disrupting traditional businesses faster than ever. In collaborating with all stakeholders, the impact of digital solutions are exponentially greater. This means that B2B2X solutions not only deliver direct value to clients they serve but also to its partners, employees and communities, ultimately uplifting people and unlocking 10X value. Platform business models promote shared access to capabilities, offerings, data insights and markets to rapidly ideate, converge, and scale solutions to ensure relevance and impact are optimised.

Ours is an empathetic approach to solving real challenges through human-centred digital solutions to help real people thrive. These solutions emerge from the intersection of technology, business needs and human experience, by unlocking the right balance of value where Purpose, People and Planet are equally important. #ESGMatters

As a leading connectivity partner to corporates across Africa, Vodacom Business recognises the role we play in enabling digital platforms to thrive. Vodacom’s Systems of Advantage leverages our network, investments and partnerships to lead corporate innovation in this digital decade.

Digital Co-X

Digital Co-X is a B2B focused platform capability amplifying Vodacom’s Digital voice and presence in the market by envisaging and delivering new digital propositions that goes beyond the traditional telco services.

By enabling Insights, Efficiency and Flexibility, the Digital Co-X helps bridge the critical gap between business strategy and operational Execution. Digital Co-X provides trusted, integrated technology platforms that support industry-specific business processes – delivered through our comprehensive network of industry-leading capabilities that enable businesses to innovate without business disruptions.

Digital Co-X leverages diverse capabilities, across our Vodasphere and partner ecosystem to define and shape ‘multi-relational’ solutions. Harnessing the collective knowledge of these partnerships, industry experience and creative skills, the Digital Co-X collaborates and pursues solutions that leverage the strengths across these ecosystems and optimises value for businesses we collaborate with.

­­This collective consists of industry-experienced platform value engineers, seasoned in strategy, technology and creative design, focused on unlocking new growth paths through purposeful collaboration.

Andy Wilson, Kirtan Sita, Abdul Mirza and Collin Mamdoo lead the Digital Co-X capability within Vodacom Business.

In recent successful collaboration and co-creation partnerships (B2B2X) Digital Co-X have empowered frontline workers with digital and financial inclusion, established partnerships, broaden the reach and scale of sustainable food supply in Africa, and created a framework to collaborate across next-generation ESG (Environmental, Social, and Governance) solutions, with further exciting projects envisioned for the upcoming year.

The future certainly looks brighter with this open ecosystem approach where everybody works together to succeed.