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5th Apr 19

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How Artificial Intelligence (AI) is changing lives

5th Apr 19

Lauren Goldman
By Lauren Goldman4 Followers

The World Health Organization (WHO) states that millions of people don't have access to healthcare and must travel far distances to consult a medical professional. Millions more have to choose between their health and other day-to-day expenses. This is why the theme of 2019’s World Health Day (7 April) is universal health coverage. And with new medical technology being created every day, providing medical care to those in need – no matter where you are in the world – is becoming a true possibility. Here are some developments that are changing lives.

Artificial intelligence

Machines, automation, robots – these words generally inspire apprehension in workers in any industry. But we’re still a long way off from the robots we know from sci-fi movies. Instead, automation is a more immediate reality, and not a bad one either. It means supply chains and processes can be optimised, which saves time and money, and doctors can spend less time on admin and more time with their patients.

The chatbot is another tool that is helping to simplify processes. It can assist with basic queries, such as making an appointment, which lessens the pressure placed on call centres. Two useful Facebook Messenger...

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