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    10 August 2017

    Vodacom

    ICASA data enquiry: Vodacom's response

    Vodacom responds to the ICASA data enquiry. 

    Vodacom is aware of the draft regulation gazetted by ICASA regarding data expiry periods and out-of-bundle billing. Vodacom will actively participate in ICASA’s consultation process on the draft regulations.
    Vodacom is committed to bringing down data prices and has brought down effective data pricing by 44% over the past three years. Through the likes of Just4You, which offers customers hourly, daily, weekly and monthly bundles, Vodacom has made significant inroads in recent years in its pricing transformation journey.

    With regard to out-of-bundle billing, Vodacom reiterates its position on this matter in that it remains fully committed to addressing this and has already started to implement plans on this front. 

    We remain committed to consulting with the regulator in our shared quest to continuously address customer needs and improve the customer experience.

    Vodacom