For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free.

Vodacom Now!

Awukwazi ukuvula ifoni yakho? Awukho umuzwa odumaza njengokufaka inombolo yakho ye-PIN eyiphutha okwesithathu bese uvalelwa ungakwazi ukungena. Usengazishaya izingcingo eziphuthumayo, kodwa ngeke ukwazi ukushaya noma ukwamukela izingcingo, ukuthumela nokwamukela ama-SMS noma ukusebenzisa idatha yakho. Ngaphambi kokuba uxhamazele futhi ushaywe uvalo kakhulu, zinike ithutshana ‘Lokwehlisa umoya bese usebenzisa i-PUK yakho’.

Yini inombolo ye-PUK?

I-PUK imelela ukuthi PIN Unblocking Key futhi isetshenziswa ukuvula ikhadi lakho le-SIM uma ufaka i-PIN eyiphutha izikhathi ezintathu.

Ngenhlanhla sinezindlela eziningana zokukusiza uthole inombolo yakho ye-PUK futhi ubuyele endleleni yakho evamile yokwenza ezingosini zokuxhumana. Mane usebenzise enye yezindlela ezingezansi futhi ufake inombolo eyingqayizivele ye-PUK yefoni yakho. Ngemuva kokufaka inombolo yakho ye-PUK, uzokwazi ukwenza i-PIN entsha – esethemba ukuthi uzoyikhumbula!

Indlela yokuthola inombolo yakho ye-PUK 

Ukukhetha 1

Inombolo yakho ye-PUK ingatholakala kalula ngosizo lwe-My Vodacom App. Uma usufake le app efonini yakho mane ulandele lezi zinyathelo ezine ezilula ukuze uthole inombolo yakho ye-PUK. 

  • Ngena ku-My Vodacom App
  • Ekhasini lokubona ibhalansi vula imenyu eyinhloko
  • Thepha kumenyu ethi ‘My Account”
  • Kumenyu eyehlayo khetha ukuthi “Account details’
  • Uzobe usucelwa ukuba ungene ku-app ukuze uvule lolu lwazi oluvikelwe

Ukukhetha 2

  • Dayela *135#
  • Khetha ukuthi ‘Services’
  • Khetha u-’PUK Number’

Ukukhetha 3

  • Thumela i-SMS ethi 'VPP' ku-31050 ngenombolo yeselula odinga i-PUK yayo.

Ukukhetha 4

  • Dayela 082 135, MAHHALA kuselula ye-Vodacom, bese ulandela imiyalelo yezwi.

Uma ifoni yakho isikhiyekile kakade indlela elula kungaba ukungena ku-My Vodacom ku-inthanethi, lapho ungabona khona inombolo yakho ye-PUK ekhasini lokuqala.

Qiniseka ukuthi unenombolo efanele ye-PUK futhi uyifaka ngendlela efanele. Uma ufaka inombolo yakho ye-PUK eyiphutha izikhathi eziningi kakhulu, ikhadi lakho le-SIM lizovalwa unomphela futhi kuzodingeka ukuthi uthole elisha.

Header photo by Oladimeji Ajegbile from Pexels

Suggested Posts

Here's how to find your PUK number

Vodacom | 22nd Dec 20

View more
Locked out of your phone? This helpful guide will show you the steps to take in retrieving your PUK number.
Vodacom 537 Followers

How to prevent SIM swap fraud

Vodacom | 13th Nov 20

View more
Prevent fraudulent activity, here is how to remain safe from SIM swap fraud.  
Vodacom 537 Followers

Where is your data going?

Vodacom | 28th Oct 20

View more
Download the My Vodacom app and use our Detailed Data Usage tool to see the top 10 apps and websites using your data.
Vodacom 537 Followers