Your smartphone is an essential tool for communication, work, and entertainment, so when it’s not functioning correctly, it can be a real inconvenience. At Vodacom Repairs, we understand how important it is to have a fully operational device. That’s why we offer a comprehensive range of services to keep your phone in top shape and get you back online as quickly as possible. Here's a breakdown of the key services we offer:

Full diagnostics

Our repair centres are equipped with full diagnostic tools to tests the complete functionality of your device. By simply plugging in your phone, we can assess everything from battery health to hardware performance. For example, if a battery test shows that it’s operating at 50% capacity, our agents will recommend a battery replacement to ensure optimal performance. This detailed diagnostic approach ensures that any potential issues are identified and resolved efficiently.

Screen Replacement

Whether your screen is physically cracked or simply malfunctioning without visible damage, our team can help. If you’ve dropped your phone and shattered the screen or if it’s not responding to touch inputs, we’ll replace it with a high-quality new screen, restoring full functionality.

Battery Replacement

A faulty or underperforming battery can be one of the most frustrating issues to deal with. If your battery isn’t holding a charge or has degraded significantly, we offer battery replacements to give your device a longer life and ensure it stays powered throughout the day.

Cosmetic Repairs

Phones are prone to scratches and scuffs over time, which, while not affecting performance, can detract from their appearance. If you want to refresh your phone’s look, we offer cosmetic repairs for device casing. While this service isn’t covered under warranty, it provides an affordable way to maintain your device’s aesthetic appeal.

Audio Issues

Poor audio, whether it’s a malfunctioning speaker, microphone, or even a silent ringer, can greatly reduce the usability of your device. Our experts will assess your phone’s audio components and repair any issues affecting the quality or functionality.

Charging Problems

If your phone isn’t charging, it could be due to a faulty charging port, cable, or even the phone itself. After running diagnostics, we’ll determine the cause of the issue and make the necessary repairs to ensure your device powers up as it should.

Slow Performance and Freezing

Has your phone become sluggish or prone to freezing? This is often caused by problematic apps or outdated software. In many cases, a simple software update can resolve these issues, improving your device’s speed and responsiveness. We also help uninstall misbehaving apps, which can also improve performance.

Software Upgrades

Keeping your phone's software up to date is critical for both performance and security. Manufacturers regularly release updates that not only address performance issues like freezing and slow response but also strengthen your phone’s security protocols. Our team can ensure your device is always running the latest software version.

Device Not Responding

Touchscreens or keypads can sometimes stop responding entirely, making your device unusable. We offer troubleshooting and repairs to fix unresponsive devices, so you won’t have to worry about being cut off from your contacts and apps.

Insurance Claims

Vodacom are the authorized service provider for Vodasure and will process all your device's insurance claims swiftly ensuring a hassle-free experience. Our team can also assist you with other device insurance claims and provide estimates for repairs.

Device In Life Insurance

If you don't have device insurance Vodacom can help you to insure your already used device with our Device In Life Insurance policies only available from Vodacom Repairs. Bring in your device for a diagnostics test, get it fixed  and then take out the device insurance policy to protect your device and pocket in the future (the device must not be older than 24 months from the date of purchase). 

At Vodacom Repairs, our goal is to keep your device in perfect working order. Whether it's diagnosing an issue, replacing a damaged part, or resolving software problems, we have you covered. From time to time, we offer discounted repair services on certain models. Keep an eye out for promotions to save money on screen replacements, battery repairs, and more. No matter what network you're on, consider it fixed.

Next time your phone needs attention, trust us to provide fast, reliable, and high-quality service. Vodacom Repairs is fully accredited by all OEM and will repair your phone no matter which network you are on.