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21st Jun 19

Fibre

The step-by-step guide to connecting your home to fibre

21st Jun 19

Ian Parsons
By Ian Parsons47 Followers

There’s nothing worse than buffering a movie on a Sunday night or watching the counter on your games download slow down to kilobytes per second. Well, maybe there is. But still, it’s 2019 – we should have access to high-speed internet! With fibre rolling out across the country, we’ve put together this step-by-step guide to setting your home up with the sweetest internet connection in the land.

Check if you have fibre coverage

First things first: you have to check if there is fibre in your area. If it’s not available yet but it’s coming soon, you can make use of Vodacom’s Interim LTE access, which gives you 100GB for R599 per month.

  • Check your coverage here.

  • Type in your address in the search bar.

  • The map will zoom in to your address and show if you have fibre, if it’s coming soon, or if it’s coming soon soon.

  • If there is fibre, click on Continue. Confirm your address on the next page.

Choose a plan

Next, it’s time to choose the plan that’s right for you. Depending on your location, you’ll have access to a range of different options:

  • Standard fibre deals: Just the good stuff – high-quality internet.

  • Fibre integrated deals: Fibre plus some value-adds, such as a fixed voice line.

  • Vodacom One deals: Sweeten the deal with a Vodacom cellphone contract and save on your total monthly bill.

You also have some other choices about your service:

  • Capped or uncapped: If you’re a binge-watcher or if you’re into online games, uncapped is the way to go. The same is true if you’ll have many people connecting to the network.

  • Contract term: Whether you choose a 24-month, 12-month or month-to-month contract, you’ll receive a Huawei HG659 Wi-Ri router to use for the duration of your contract. On the 24-month contract, there is no activation charge.

  • Provider: Depending on where you are, there may be multiple fibre providers. These are the amazing companies that have laid fibre across South Africa. If you have a preference, make your choice.

Pretty easy so far, don’t you agree?

Top up with talk time

Being with Vodacom means you get access to additional value-added services, backed by world-class service and reliability. Here are some of the things you can add to your contract:

  • TV and laptop deals

  • LTE as backup

  • Vodacom IP Talk: Add a voice line to the package.

  • ShowMax

  • Uninterrupted power supply

  • WiFi Extender

Fibre installation

Once you’ve placed your order, we’ll confirm installation date and time that’s convenient for you. The installers will need access to your home to bring the fibre line into the building and set up the Wi-Fi router. You will need to decide where to place the Wi-Fi router where it gives your home the best coverage.

No more buffering :)

After the installer has tested your connection, it will take a couple of hours while our team celebrates. After all, we’ve just made your life a whole lot better, haven’t we? Give us a few moments to high five. On a serious note – the activation takes a couple of hours, and after that, you will have a pure stream of internet joy flooding into your home. You’re welcome.

To get started, visit Vodacom Fibre today. Vodacom customers get exclusive offers on mobile deals, easy self-service, and access to 24/7 support. If you know Fibre is coming to your area soon, check the page regularly. You might also be eligible for Interim LTE access, which gives you 100GB for R599 per month while you wait for fibre.

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