Vodacom has launched 082 112, a new emergency SMS number for deaf and hearing- or speech-impaired customers.
The Vodacom 082 112 SMS Emergency Service is free and exclusively provided for Vodacom Prepaid, Contract and Top Up / Hybrid customers who are deaf, hearing-impaired or speech-impaired. The service allows Vodacom customers who have these challenges to contact the 082 112 Emergency Service Contact Centre by sending an SMS from their active Vodacom devices. Currently, the Emergency Service is only available in English.
The Vodacom 082 112 SMS Emergency Service is not designed to replace the traditional 112 emergency voice service. Customers who are able to contact the 112 voice emergency service should continue to do so.
How to register
Deaf, hearing- and speech-impaired customers must first register for the SMS Emergency Service in order to use this service.
To register for the SMS Emergency Service, customers must SMS the word ‘Register’ to 082 112. When registering for the Vodacom 082 112 SMS Emergency Service, the cellphone number and nature of disa...