For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free.
This Workers Day (1st of May) Vodacom would like to pay tribute to our dedicated staff, who are working tirelessly throughout these trying times.
Below are just some of the ways we aim to support our staff through different facets of their work and personal lives:
All our employees have access to physical, mental health and wellbeing support
Our Employee Engage App features a Corona Virus FAQs tab, with information on fitness, nutrition and ergonomics, as well as emotional and medical support. Our Wellbeing team run an informative Workplace Health & Wellbeing Group, with great health tips and a #FitChallengethat can be done at home.
Our Employee Assistance Programme (EAP) is available 24/7 and offers a little extra support to our employees to help them manage life’s everyday challenges. It is available by telephone, email, instant messaging and online for free.
- The ICASA-on-the-go app allows users to view both health and wellness information from an extensive video content library.
- The service is available 24/7 and users can call or simply request a call from a professional counsellor at any time. You can also chat via a secure live text platform with an ICAS professional such as a counsellor, medical professional or legal advisor for assistance. The app now provides you with the option to call ICAS directly within the app (remember calls are free from both cell phones and landlines). If you prefer, you can request an ICAS professional to call you at a time that best suits you.
- As well as the above, the new Assessment Centre has been provided to assist you to better understand your stress and how to more effectively manage your life.
We promote smart working for all employees
Essential staff on site
We have taken extensive hygiene measures to protect the health and safety of essential staff who are continuing to work at our offices over the lockdown period and have implemented Social Distancing protocol.
Staff working from home
We have developed the Best Practice for Remote Working Guide to ensure staff have the best experience while working through the lockdown.
Our policies provide flexibility and support through the crisis
If staff are unwell, caring for others or unable to work (either on-site or remotely), they will be able to use annual or sick leave days if necessary. We are also being flexible, enabling our people to organise working hours around other commitments at home.
Managing time at home
We have implemented a daily flexible meeting-free period.
Digital learning is available to employees and their families
Grow and develop your skills through Vodafone University and LinkedIn Learning.
For children of employees and customers
Vodacom e-School offers educational material for learners from Grade R to Matric.
Visit ConnectU, free from a VodacomSIM, for access to education; jobs; health and wellness; safety and security; social and essential Internet services.
Throughout these challenging times, our focus remains on ensuring both our staff and customers stay safe, healthy and connected to each other. It is only through working together and mutual co-operation that our country can reach its unlimited potential.