Whatsapp is one of the most popular message apps in the world and has been around for more than a decade. We spend most of our time on it for business or personal connections but are we aware of WhatsApp etiquette or are we overstepping boundaries?
Put everything in one message
Push notifications can be invasive, so if you have something to say, type it up in one message, versus sending it over 10 lines of chat. It fast becomes irritating to the receiver, which could result in you getting muted. Also avoid sending a message a contact out of the blue with, “Hi, how are you?” and not say anything further. If this is not a close connection, state the reason for the message upfront, that way, if it’s urgent, it can be responded to in time.
Don’t leave lengthy voice notes
WhatsApp may have improved voice note features like speeding it up or being able to listen to them while going into another window but it does not mean you should send small podcasts to others. Sometimes things are better explained over a voice note than typing lengthy sentences, so be mindful of this and get to the point.
Community group chats
Always be mindful of others in group chats. You don’t want to reply to every message, and you don’t want to respond after hours, especially for work, school or education-related groups. Also, don’t be quick to forward messages on a group chat if it’s not topical or spam everyone with ads. Very NB: Verify information shared as misinformation is a major issue. Also, be aware of group rules and regulations. Some groups for instance don't allow anything to be shared from them, this could lead to you being banned and even have legal implications.
Be aware of your surroundings
If you’re listening to and sending voice notes or making video calls, make sure that if you’re in a public setting like a coffee shop or train you have a pair of headphones, and you don't get too loud. There’s nothing worse than coming across as obnoxious in public. If you don't have earphones, WhatsApp has a function where, when listening to voice notes, you can hold the phone to your ear like you're on a call and it transfers the sound to the call speaker, meaning only you can hear what's being said.
Are you sure you want to send that?
If you’re in a work environment, make sure you first check with the person if they are comfortable with being contacted on Whatsapp. And if you’re creating a work chat group, check that everyone wants to be a part of it. Boundaries should be stated upfront like hours active, otherwise be prepared for personal devices to be kept for personal use.
Don’t shout or abuse emojis
It’s a bit of a known thing on the internet that when you type in caps, you are shouting. The same applies to Whatsapp, avoid using caps, and make sure long messages are broken down into paragraphs. Also, try not to overdo it with the emojis. You can use it where necessary and if it’s a business contact, perhaps reconsider its use. Friends and family are okay if they are familiar with the way you type.
Remember Though, WhatsApp Is Still Fun
Don't let the above advice deter you from enjoying WhatsApp. It's still one of the best communication apps around and a great way to stay in contact with friends, family and various organisations you may be in groups with. In fact, with one of these Vodacom phone deals, you can maximize your experience on the app by getting a phone with improved performance, and a high-quality camera among other things.
