Money is tight. Times are tough. The old ways are still reliable. These are the reasons why many South African SMEs are still holding off on using more digital services.
Local companies are certainly making their move towards digital business solutions, many through cloud services. Those who provide support for online suites such as Office365 have reported that 2018 was a bumper year and 2019 is set to maintain the momentum.
Yet more than half of local companies are still not using any cloud services and almost 40% don’t plan to. The vast majority of these are small businesses, which hold off for the reasons mentioned above. Yet among those that made the move, half reported major efficiency improvements and more than a third said they now have very reliable business continuity, according to a report from Xero.
The digital benefits
Some might feel they have no reason to go this digital yet, but that is not true. The advantages of digital systems are fast overshadowing the status quo. Here are several examples of popular digital services and how they apply:
- Online email and calendars
There is something to be said for the comfort of habits. Once we find something that we feel works, we are very reluctant to change. This is the only plausible explanation why more businesses are not using