Contract Benefits
    01 February 2017


    First-class service

    With Vodacom RED you're top of the list when it comes to customer service, and great roaming deals.

    You already know that being a Vodacom RED customer comes with a host of benefits. For one thing, you get unsurpassed customer service, no matter what you need, and for another, you get access to great roaming rates that will keep you connected wherever you're travelling this December. 

    Vodacom Travel Saver

    The sweet memories of a holiday overseas can quickly be soured by a hefty phone bill with high roaming costs. With Vodacom Travel Saver, this will be a thing of the past.

    Lower roaming rates are available on Travel Saver, and over 180 countries are included in this feature. An added benefit is transparency, so you know how much you are spending while you are using roaming services – no more nasty surprises! 

    There is a flat call, data and SMS rate, with a daily access fee. Activate the service, and read the Ts&Cs, on Vodacom Travel Saver here »  

    Travel Saver is currently only available to contract customers; not available on Top Up & uChoose. Click here to find the rates for your travel destination » 

    Experience VIP service 

    RED Premium Service Desk

    When life throws you data, device or connectivity issues, sit back and relax. You’re a valued RED customer, and Vodacom will help you out.

    If you’re on holiday in a remote location or about to board a flight, and need to make an enquiry about your account, simply call the RED Premium Service Desk on 082 111. As a RED customer, when you call your number is prioritised, and your query will be resolved as soon as possible. You can also contact the RED Premium Service Desk through the My Vodacom App. Plus, you can control your spending, manage your data and buy new bundles through the App.

    Multiple data SIMs

    As a RED customer, you'll get two extra data SIMs so you can share data across your laptops, phones, tablets and routers. All of your charges show up on one bill, and you don't have to worry about connecting all of your devices.

    Great deals

    We know you want to get the most out of every day. That's why you're on a RED plan, after all! We've partnered with a range of brands to reward you even more. Choose from travel deals, sports equipment and other special offers, and check in every month to see more ways to benefit.

    Download the My Vodacom App for iOS and Android now »