For COVID-19 updates, visit the official government website for free.

Vodacom Now!

Whether it’s down to a memory lapse or perhaps a small child with flying fingers, entering a PIN incorrectly multiple times does happen. But fear not, it’s not the end of your cellphone.

All you need to reset your phone and get connected once again is your PUK number. You can find it on your Starter Pack, or retrieve it via the My Vodacom app. Read our article that gives you the full details.

Follow the instructions, enter your PUK number and reset your PIN. And this time, make it something you can remember! 

Suggested Posts

Here's how to find your PUK number

Vodacom | 22nd Dec 20

View more
Locked out of your phone? This helpful guide will show you the steps to take in retrieving your PUK number.
Vodacom 531 Followers

How to prevent SIM swap fraud

Vodacom | 13th Nov 20

View more
Prevent fraudulent activity, here is how to remain safe from SIM swap fraud.  
Vodacom 531 Followers

Where is your data going?

Vodacom | 28th Oct 20

View more
Download the My Vodacom app and use our Detailed Data Usage tool to see the top 10 apps and websites using your data.
Vodacom 531 Followers