Link allows customers to take an active role in their community, by providing up to date reporting on any and all issues to their respective municipalities.
Link, Vodacom's recently announced community monitoring app, provides citizens with a direct line to their municipalities and ward councilors. The ward channels allow consumers to easily report service delivery issues such as blocked drains, burst pipes, electricity outages, missing manhole covers, refuse issues, and faulty street signs to name just a few.
Because the app geo-locates the user, municipalities know exactly where the issues are and can move to correct them much timelier than previously. Users and councilors then can view exactly what issues are occurring in their wards over time periods and types of issues.
Users can set their personal preferences on what they want to be notified about to ensure the app remains unobtrusive.The app also provides a number of features to allow for safer, secure and easy reporting of issues or faults.
Safety Channels
Link Safety channels were designed to give communities the ability to report and record security issues and other community-related information. These give an intelligent view of all incidents as well as a map and of course, full user control of notifications. Link offers this service for FREE to all resident’s associations, safety/community forums and similar groups.
Tag Me
Link Tag-Me is a my-safety, real-time feature within the app aimed at families, friends and active sportsmen. The feature enables individuals to “pin” or mark their journey while traveling, allowing personally selected people to identify their exact location and whether they have gone off route, as well as allowing the user to alert their “followers” in cases of distress.
SOS
A free SOS service which contacts your pre-selected contacts in an emergency via Link messaging, SMS and a Link call when pressed. Your contacts can view your location and communicate with you in real time.
