Fraudsters are shamelessly taking advantage of the global pandemic and dire economic conditions to lure victims with a variety of scams. They often promise quick rewards or manipulate human emotions such as fear, anxiety and uncertainty to trick victims into acting out of character.
Here are some of the scams you may encounter, and how to identify and avoid them.
Online surveys
A number of scams circulating via social media platforms ask you to take a survey about a product, service, retailer, or company via a link provided. On completion of the survey you’re required to send messages to a specified number of contacts in order to receive a prize. Participating in such surveys puts you at risk of disclosing personal information, downloading malware (malicious software) or in other variations of this scam, being defrauded when you’re required to pay a small fee in order to claim the prize.
Email phishing
A phishing email often appears legitimate, but it’s entirely fake and malicious. Email phishing attacks attempt to trick victims to click on a link or download attachments, which ultimately leads to disclosure of personal and/or confidential information. Although the goal of any phishing scam is always to steal personal information, it can also be used to install malware (malicious software) on your device. Phishing attacks usually take place via email, but fraudsters sometimes use other channels, such as SMS (smishing) and voice (vishing).
Vaccine eligibility scams
Scammers have no conscience or scruples – they will even use the COVID-19 pandemic and current vaccine programmes to con people. They claim to provide easy access to vaccines in exchange for a small fee/payment and/or your personal details such as ID number, home address and bank account numbers. Using scare tactics, they inform victims that they won’t get their vaccine without medical aid or health insurance. None of that is true. You can register for a free vaccine through the official Department of Health portal, and no one can be turned away from a vaccine venue because they don't have private cover.
Cryptocurrency investment scams
Cryptocurrency is a type of digital currency that only exists electronically. The boom and hype around it has spawned a new variation of scams claiming that you can get rich quick and realise huge returns on investment. In this type of scam, fraudsters offer to sell you cryptocurrency, often referred to as virtual currency or tokens, at very low prices. Or they may try to persuade you to invest in a new, unknown or obscure cryptocurrency specifically set up to steal investors’ money. Given that crypto trading and currency is poorly regulated and widely misunderstood, it provides the perfect cover for a variety of fraudulent schemes.
Fake charities/donations
Scammers frequently impersonate legitimate charities or set up fake ones to take advantage of people’s generosity and compassion. While these approaches for donations occur all year round, they intensify over periods of real disasters or emergencies, such as pandemics, floods, cyclones, earthquakes, etc. In some instances they may even purport to represent charities that conduct medical research or support disease sufferers and their families. Scammers may approach you in person on the street or go door to door. They may also set up fake websites that look similar to those of legitimate charities, or call or email you requesting a donation.
Fake employment/job offers
It’s particularly infuriating that criminals set out to target unemployed people who are desperate for jobs. But this happens very often and fraudsters are essentially after two things: money or personal information. The scam entails a fraudster contacting the job seeker by email, telephone or via social media and offering them a job that requires very little effort for high returns. In order to initiate the process or secure the job, the victim is told that they’re required to pay a fee and/or provide personal information. The job is, however, non-existent, and after defrauding the victim or obtaining their personal information, the scammer disappears or breaks contact with the victim.
SASSA scams
Scammers are also known to occasionally hit the streets and specifically target recipients of social (SASSA) grants. They go around posing as SASSA officials and offer to check if beneficiaries’ social grant cards are still valid/working by swiping them through a device. This is in fact a skimming device that copies the card information (and captures the PIN that has been keyed in). It then allows the scammer to duplicate this information on a cloned card and fraudulently withdraw the SASSA grant.
Debt relief scams
Fraudsters also prey on consumers’ vulnerability, offering debt solutions or promises that they can reduce your debt in exchange for a small fee. But be aware that third parties in South Africa cannot write off your debt, nor can someone act as an agent to find you a debt counsellor. Only a registered debt counsellor can put you under debt review and if someone who is not registered charges you a fee to place you in debt counselling, this is fraud. Always work through a debt counsellor who is accredited with the National Credit Regulator.
Voucher scams
This type of scam is widespread on WhatsApp and other messaging groups. The fraudsters claim that a popular brand/retailer is offering big discounts with online vouchers. Victims are enticed by the offer of these vouchers at unbelievably cheap prices. The offers may include a request to provide personal information, which the scammer uses to install malicious software (malware) on their device. Another variation of this scam requires users to pay admin fees before vouchers can be released.
Signs of a scam
Fraudsters come up with new scams all the time, so it’s important to be vigilant and stay abreast of the different types of scams and the possible indicators or warning signs that accompany them:
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