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    Do it yourself
    22 November 2019

    Vodacom

    Indlela yokwenza i-SIM swap kwa-Vodacom

    Kunezizathu eziningi ezingenza ukuba udinge i-SIM entsha. Ngenhlanhla, lokhu akusho ukuthi kufanele uthole inombolo entsha. Ungenza i-SIM swap kwa-Vodacom futhi ugcine inombolo yakho endala, kungakhathalekile ukuthi uku-Prepaid noma kunkontileka.

    Kunezizathu eziningi ezingenza ukuba udinge i-SIM entsha. Kungenzeka ulahlekelwe noma ulinyalelwe yi-SIM yakho yamanje noma udinga ukushintsha i-SIM yakho uthole i-MicroSIM noma i-NanoSIM encane ezongena kudivayisi yakho entsha. 

    Ngenhlanhla, lokhu akusho ukuthi kufanele uthole inombolo entsha. Ungenza i-SIM swap kwa-Vodacom futhi ugcine inombolo yakho endala, kungakhathalekile ukuthi uku-Prepaid noma kunkontileka.

    Qaphela

    • Uma wenza i-SIM swap, onke amasevisi akho aqhubeka engashintshile ngenxa yokuthi amasevisi axhunywe enombolweni yakho yeselula hhayi enombolweni ye-SIM.
    • Inombolo ye-PIN ne-PUK ye-SIM entsha ngeke zifane nezekhadi lakho le-SIM elidala.
    • Ulwazi lwakho lwe-RICA nalo luzoshintshelwa ku-SIM entsha uma i-SIM swap ibe yimpumelelo.

    Izinzuzo ze-SIM swap

    • Ugcina inombolo yakho yeselula ku-SIM entsha.
    • Ugcina wonke ama-bundle akho akhona, amasevisi ne-airtime.
    • Ugcina izaphulelo namaphromoshini akho (uma ekhona).

    Indlela yokwenza i-SIM swap ye-Prepaid

    • Thenga i-starter pack esisha se-Prepaid bese ubhalisela i-RICA.
    • Dayela u-136 ku-SIM entsha.
    • Khetha inketho yokusebenzisa inombolo yakho yeselula endala.
    • Uzoxhunywa nesisebenzi sesikhungo sezingcingo esizokwenzela i-SIM swap.
    • Faka i-SIM yakho entsha kudivayisi yakho. Kuzothatha phakathi kwamahora amabili kuya kwangu-24 ukuba ikhadi lakho elisha le-SIM lisebenze.

    Indlela yokwenza i-SIM swap yenkontileka

    Uma ufuna ukushintsha i-SIM yakho ukuze ilingane kudivayisi entsha ethatha i-SIM encane noma ulahlekelwe yi-SIM yakho, yiya esitolo esiseduze sakwa-Vodacom futhi umsizi wasesitolo uzokusiza ukuba wenze ushintsho. Sicela uqaphele ukuthi kungase kube nenhlawulo yokuvula ikhadi le-SIM. 

    Khumbula ukuhamba nalezi zinto:

    1. Umazisi wakho noma iphasipoti yaseNingizimu Afrika.
    2. Inombolo yakho yamanje yeselula yakwa-Vodacom (uma unayo).
    3. I-SIM yenkontileka engafakwa (ungayithenga kunoma iyiphi i-Vodacom Shop).
    4. Kuzodingeka wenze i-RICA uma uthenga i-SIM entsha ngakho phatha ubufakazi bekheli lakho.

    Umsizi esitolo uzokusiza ugcwalise amaphepha adingekayo. I-SIM swap izokwenziwa ngokushesha futhi i-SIM yakho entsha izoqala ukusebenza cishe emahoreni angu-2-24.

    Usuzwile ngama-SIM swap awumgunyathi? 

    Lokhu kwenzeka uma izigebengu zenza i-SIM swap ewumgunyathi ukuze zithole imininingwane yakho. Funda kabanzi ukuthi kusebenza kanjani nokuthi yini ongayenza ukuze uzivikele engosini esicini yethu se-SIM swap ewumgunyathi.

    Emzamweni wokulwa nomgunyathi, i-Vodacom izokuthumelela umyalezo wesixwayiso ukukwazisa ukuthi ukhona ocele i-SIM swap yenombolo yakho.

    • Uma ucele i-SIM swap, izokwenziwa ngemuva kwamahora ama-2.
    • Uma ungayicelanga i-SIM swap, ungavala isicelo ngaphambi kokuba yenziwe ngokushayela ku-135.

    Ukuze uthole usizo namacebiso athe xaxa, yiya ku-Vodacom Help me.

    Vodacom