Vodacom was again recognised for creating an awesome environment for employees to thrive. According to the Top Employers Institute, Vodacom is one of South Africa's top 10 certified employers who provide the best working environment for their employees. The company is also a top employer in the Telecoms industry, and certified in the Africa category, with all four mobile operators certified as Top Employers.

Certification is done through an annual international research undertaken by the Top Employers Institute. The research recognises employers that provide excellent employee conditions, nurture and develop talent and strive to continuously optimise employment practices. The evaluation is done across 9 key areas: talent strategy, workforce planning, on-boarding, learning and development, performance management, leadership development, career and succession management, compensation and benefits, and culture.