The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. After the 24th of March 2018, all old codes will be switched off. For a full list of changes, please see the tables below:
How to contact Vodacom Customer Care
Service | Old Code | New Code |
Customer Care | 111 | 135 |
Customer Service on USSD | *111# | *135# |
How do I view my Vodacom Balance and recharge my account
Service | Old Code | New Code |
Prepaid Recharge | 100 | 136 |
Prepaid balance enquiry on USSD | *100# | *136# |
How do I access my Voicemail services
Service | Old Code | New Code |
Listen to voicemail | 121 | 132 |
Leave voicemail message | 082 14(last 9 digits of cellphone number) | 134 or 082 14 (last 9 digits of cellphone number |
Vodacom account enquiry contact number
Service | Old Code | New Code |
Account enquiry | NA | 137 |
For more info please visit Vodacom online.