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The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. After the 24th of March 2018, all old codes will be switched off. For a full list of changes, please see the tables below: 

How to contact Vodacom Customer Care

Service Old Code New Code
Customer Care 111 135
Customer Service on USSD *111# *135#

How do I view my Vodacom Balance and recharge my account 

Service Old Code New Code
Prepaid Recharge 100 136
Prepaid balance enquiry on USSD *100# *136#

How do I access my Voicemail services 

Service Old Code New Code 
Listen to voicemail 121 132
Leave voicemail message  082 14(last 9 digits of cellphone number) 134 or 082 14 (last 9 digits of cellphone number

Vodacom account enquiry contact number 

Service Old Code New Code
Account enquiry NA 137

For more info please visit Vodacom online.


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