Your new Vodacom contact numbers
News
21 February 2018

Vodacom

Your new Vodacom contact numbers

On the 18th of February Vodacom's contact numbers and short codes will be changing in accordance with the ICASA ruling that all service providers will have the same numbers.     

The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. After the 24th of March 2018, all old codes will be switched off. For a full list of changes, please see the tables below: 

How to contact Vodacom Customer Care

Service Old Code New Code
Customer Care 111 135
Customer Service on USSD *111# *135#

How do I view my Vodacom Balance and recharge my account 

Service Old Code New Code
Prepaid Recharge 100 136
Prepaid balance enquiry on USSD *100# *136#

How do I access my Voicemail services 

Service Old Code New Code 
Listen to voicemail 121 132
Leave voicemail message  082 14(last 9 digits of cellphone number) 134 or 082 14 (last 9 digits of cellphone number

Vodacom account enquiry contact number 

Service Old Code New Code
Account enquiry NA 137

For more info please visit Vodacom online.

 

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