The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. After the 24th of March 2018, all old codes will be switched off. For a full list of changes, please see the tables below:
How to contact Vodacom Customer Care
| Service | Old Code | New Code |
| Customer Care | 111 | 135 |
| Customer Service on USSD | *111# | *135# |
How do I view my Vodacom Balance and recharge my account
| Service | Old Code | New Code |
| Prepaid Recharge | 100 | 136 |
| Prepaid balance enquiry on USSD | *100# | *136# |
How do I access my Voicemail services
| Service | Old Code | New Code |
| Listen to voicemail | 121 | 132 |
| Leave voicemail message | 082 14(last 9 digits of cellphone number) | 134 or 082 14 (last 9 digits of cellphone number |
Vodacom account enquiry contact number
| Service | Old Code | New Code |
| Account enquiry | NA | 137 |
For more info please visit Vodacom online.