21 February 2018


    Your new Vodacom contact numbers

    On the 18th of February Vodacom's contact numbers and short codes will be changing in accordance with the ICASA ruling that all service providers will have the same numbers.     

    The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. After the 24th of March 2018, all old codes will be switched off. For a full list of changes, please see the tables below: 

    How to contact Vodacom Customer Care

    Service Old Code New Code
    Customer Care 111 135
    Customer Service on USSD *111# *135#

    How do I view my Vodacom Balance and recharge my account 

    Service Old Code New Code
    Prepaid Recharge 100 136
    Prepaid balance enquiry on USSD *100# *136#

    How do I access my Voicemail services 

    Service Old Code New Code 
    Listen to voicemail 121 132
    Leave voicemail message  082 14(last 9 digits of cellphone number) 134 or 082 14 (last 9 digits of cellphone number

    Vodacom account enquiry contact number 

    Service Old Code New Code
    Account enquiry NA 137

    For more info please visit Vodacom online.