For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free.
The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. After the 24th of March 2018, all old codes will be switched off. For a full list of changes, please see the tables below:
How to contact Vodacom Customer Care
| Service | Old Code | New Code |
| Customer Care | 111 | 135 |
| Customer Service on USSD | *111# | *135# |
How do I view my Vodacom Balance and recharge my account
| Service | Old Code | New Code |
| Prepaid Recharge | 100 | 136 |
| Prepaid balance enquiry on USSD | *100# | *136# |
How do I access my Voicemail services
| Service | Old Code | New Code |
| Listen to voicemail | 121 | 132 |
| Leave voicemail message | 082 14(last 9 digits of cellphone number) | 134 or 082 14 (last 9 digits of cellphone number |
Vodacom account enquiry contact number
| Service | Old Code | New Code |
| Account enquiry | NA | 137 |
For more info please visit Vodacom online.