From secure patient vitals to smart facilities, Vodacom Business leads the transformation of cloud and IoT-powered healthcare.
A community health worker carries a smartphone loaded with a suite of IoT-linked tools, serving patients in a sparsely populated province with capabilities you’d find in a major city’s medical facility. Vaccines arrive safely at their destinations in the most distant corners of South Africa, monitored continuously with smart cold chain services. Nurses and doctors at a busy clinic dispense vital medicine and track stock levels in near real-time, avoiding shortages.
Cloud platforms and Internet of Things (IoT) technologies are transforming healthcare, delivering fit-for-purpose tech solutions to create connected healthcare ecosystems. Connected healthcare systems combine AI, IoT and telecommuncations to digitise hospital infrastructure, improve medical delivery and optimise operations.
Vodacom Business, along with Mezzanine is leveraging the smarts of computers and mobile phones to redesign how care is accessed, monitored, and delivered. They deliver solutions that support multiple points in the healthcare value chain – community-based care, facility operations, medicine stock visibility, cold-chain assurance, laboratory logistics and health-system reporting – to create connected healthcare ecosystems.
Vodacom Smart Healthcare Solution
Vodacom’s Smart Healthcare is the first step to creating a connected healthcare ecosystem. Let’s explore some of the key product offerings.

Vital Screenings: Medical-grade vitals via smartphone
Healthcare professionals can measure critical vital signs with great accuracy just by using a smartphone, thanks to Vital Screenings from Vodacom Business. They simply record a video of a portion of a patient’s face. A unique mix of signal processing and AI technologies analyses the footage using Instant Vitals™ technology, producing important information that the patient can present to doctors. An Instant Vitals data wallet stores the information securely, accessible through a convenient and universal QR code.
Digital Buildings for Healthcare: Smart, scalable facility operations
Entire healthcare sites are transforming how they deliver services, from seamless patient care to streamlining operations. Vodacom’s Digital Buildings for Healthcare combines crucial smart services for a comprehensive and flexible solution for any size healthcare facility. Its key functions include stock visibility and tracking, telemedicine, augmented reality training, cold chain monitoring, and smart generator monitoring for uninterrupted power supply.
Smart Cold-Chain Monitoring: End-to-end temperature assurance
Many medicines and delicate substances, such as blood, require temperature-controlled environments to remain safe and useful, a challenge when transporting them. Vodacom’s Smart Cold-Chain Monitoring takes the risk out of managing those temperatures, whether on the road or at a facility. Sensors provide information on temperature, humidity, energy, and more to a central dashboard system, including alerts to catch fluctuations before they cause damage. Trusted by many healthcare customers, including the South African National Blood Service, Smart Cold-Chain Monitoring ensures that healthcare materials are safe to use wherever they need to go.

Mezzanine-Powered Healthcare Solutions
Vodacom Business healthcare capabilities are enabled through its ecosystem of technology partners, including Mezzanine. Mezzanine platforms are integrated into Vodacom Smart Healthcare Solutions.
AitaHealth: Secure, validated community health data capture
Keeping healthcare service information secure and together used to be challenging. But AitaHealth lets healthcare staff quickly and accurately record service information, avoiding mistakes with built-in validation checks. The intelligent smartphone-based application serves community healthcare workers, from ward-based outreach to triage assessments for crucial health risks. Stored securely, the information remains safe and is only accessible to authorised personnel.
Stock Visibility: Near real-time inventory and dispensing insights
Dispensaries, clinics, and pharmacies use Vodacom’s Stock Visibility solution to monitor stock, manage inventory, track dispensing, and receive alerts for low stock levels. The system, which works on any network, provides near real-time visibility of medical stock levels simply by using a smartphone and barcode scanning. The information feeds into the Stock Visibility platform, secure and intelligent software available via a web portal to authorised users.
eLABS: Digitised lab logistics and result delivery – mez
Laboratory services are the backbone of timely and successful medical decisions. Labs rely on networks to capture samples, deliver them to lab locations, and send the results back to healthcare practitioners and patients. eLABS digitises laboratory value chains, using digital technologies to reduce bottlenecks. The mobile and web-based service handles submissions for sample pickups, courier logistics (including transport temperatures), and ways for labs to electronically transmit results.
With secure, scalable, and intelligent solutions spanning community care, facilities, vitals, inventory, cold chain, and lab workflows, Vodacom Business is the leader in smart healthcare solutions, and is driving better access, reliability, and outcomes across the healthcare ecosystem.
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